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An independent assessment of the quality of the conditions for the provision of services (NOC) is a form of public control that is carried out to improve the quality of an organization's work and inform citizens.
1. What is an NOC?1
An independent assessment of the quality of the conditions for the provision of services is carried out in accordance with the legislation of the Russian Federation. The assessment allows citizens to assess the conditions of service provision and is taken into account by the organization when planning work.
- Openness and accessibility of information about the organization
- The comfort of the conditions of service provision
- Accessibility of services for the disabled
- The kindness and courtesy of the staff
- Satisfaction with the terms of service provision
The official results of the independent quality assessment are published on the official website for posting information about state and municipal institutions. bus.gov.ru . The link to the organization's card should be inserted here.
2. Results by year
| Year | Final score | Place in the rating | Document |
|---|---|---|---|
| — | — | — | — |
3. A plan to eliminate deficiencies
| Disadvantage | Event | Term | Responsible |
|---|---|---|---|
| — | — | — | — |
4. Plan Execution report1
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5. Public Council for NOC
| FCs | Post | Organization |
|---|---|---|
| — | — | — |